Retail staff trainings - workshop for store managers and retail executives.

An intensive workshop for retail executives, store managers and directors, showroom owners.

The class is held in the form of active engagement between students and coach. For successful training and study of theoretical material, the program includes coaching sessions, workshops and case-study.
You can check the upcoming training dates with your manager
2 days
Every day: 11:00 - 18:00
Certificate Fashion
Consulting Group

Program

-Program
Retail staff trainings:
  • How to organise in-store staff trainings?
  • How to make training truly effective?
  • Training systems for new employees and experienced workers.
  • How to consolidate acquired knowledge and use it in practice?

Training goals:

  • Teach staff leaders to conduct employees’ trainings in the workplace;
  • Make trainings plan based on company’s financial goals / staff KPI’s;
  • Develop a bespoke programme for particular store/department;
  • Master the methods of conducting mini-trainings. Post-training testing and in-practice use.
Elena Stolyarskaya
Elena Stolyarskaya

Work experience in fashion luxury segment over 17 years. Project leader at ‘School of Customer Service’, former leader of “Luxury Training Academy at Mercury Group”.

Developed and managed training program for store employees: Tretyakovskyi proezd, Barviha Luxury Village, Trade House Moscow, TSUM, DLT (St.Petersburg). Elens worked closely with high-profile luxury brands sach as: Dolce&Gabbana, Valentino, Loro Piana, Giorgio Armani, Brioni, Kiton, Tom Ford among others.

Format
In-class daily sessions from 11am to 6pm (8 academic hours).
The class is held in the form of active engagement between students and coach. For successful training and study of theoretical material, the program includes coaching sessions, workshops and case-study.

At the end of the of the course all participants will receive:
- A guidebook for practicing sales;
- Tests for sales staff independent testing;
- Textbooks for practice skills working with clients.
Pricing
2 days 14 400 RUB
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